SHIPPING & RETURNS

At Sweet n Sassy Clothing, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today! 

 

 

Shipping Policy

We process orders between 2 - 4 business days. 

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Lost/Stolen/Undeliverable Items

Once a package has been accepted by the USPS, the responsibility of the package arriving to you is USPS. If your package fails to update and is never delivered, or has updated as delivered but you have not received your package, please contact your local USPS office immediately as sometimes errors are made and the package may still be available for pickup or delivery. Undeliverable packages are most commonly due to an address error made during checkout and it will be returned back to Sweet n Sassy Clothing. In the event of this happening, the customer will be responsible for paying any shipping fees for reshipment. We will not honor a refund if a customer refuses to pay reshipment fees due to their own errors during checkout. If you believe your package has been stolen or lost, please contact USPS to file a complaint. Please double check information provided during checkout to prevent errors.

                 

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Return & Exchange Policy

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Sweet n Sassy Clothing does not accept returns unless we are at fault. All Sales are Final.

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